Refund policy
At Fight Or Flight Club, we want you to be completely satisfied with your purchase. If you are not satisfied for any reason, you may return eligible items within 30 days of receiving your order. Please review our return policy below:
- Eligibility:
- To be eligible for a return, items must be unused, unworn, and in the same condition as received.
- Timeframe:
- You have 30 calendar days from the date of delivery to initiate a return.
- How to Initiate a Return:
- To initiate a return, please contact our customer service team at sales@fightorflightclub.com]. Provide your order number and details about the item you wish to return.
- Return Authorization:
- Once your return is approved, you will receive a return authorization and instructions on how to proceed.
- Return Shipping:
- Customers are responsible for return shipping costs unless the return is due to a mistake on our part or a defective item. We recommend using a trackable shipping method.
- Refund Process:
- Once we receive your return and inspect the item, we will process your refund within 5 business days. The refund will be issued to the original payment method.
- Exclusions:
- Certain items, such as personalized or final sale items, are not be eligible for return.
- Damaged or Defective Items:
- If you receive a damaged or defective item, please contact us within 7 days of receiving your order. We will provide instructions on how to return the item or arrange for a replacement.
- Contact Information:
- If you have any questions about our return policy, please contact our customer service team at sales@fightorflightclub.com
Thank you for shopping with Fight Or Flight Club. We appreciate your business and strive to make your shopping experience enjoyable.